Our Values

Girard Ave mural

  1. Care and Empathy

    We value most our Community Members and exist to provide care and empathy, awareness and understanding throughout our interactions and activities. We actively listen and are non- judgmental in our efforts to connect and deliver quality services and improve the lives of those we serve.

  2. Integrity

    We act with integrity to build trust within our community. We value following through on our commitments, consistency and serving with honesty, fairness, loyalty and trustworthiness.

  3. Accountability

    We are accountable to our Community Members, ourselves, supporters and the public. We foster a culture of accountability and credibility and take ownership for our decisions and actions.

  4. Excellence

    We strive to perform at the highest standards of proficiency and demonstrate expertise in all areas of our daily activities. We promote an environment of innovative thinking, services and solutions.

  5. Client Satisfaction

    We endorse continuous improvement in all our activities to meet and exceed the expectations of our Community Members. We listen, speak clearly and respectfully and encourage an open exchange of ideas and information.